From our Delighted Customers

Umac is the most trusted and efficient forwarders. And with the effort of Mr.Jun Tiu and his staff of Umac Italy and the entire team of Umac Philippines, our cargo/boxes reach their destination in good condition.

Henry Orolaza, Milan Italy, November 17, 2019

It was my first time sending my first BB Box to my family in the Philippines since I moved here in the US. I was hesitant because I never trusted any company when sending packages as they steal stuff from what you are sending. But, I got a lot of recommendations that UMAC is the best. They said it would take 4-6 weeks to get your package to your loved ones. I sent mine Sept 9th, and my parents just received the package today. The box is the same as how I sent it and they are all excited. The box may be late, but as long as they received it before I get home, and as long as the box is safe and complete, that works for me. I will use UMAC again next time I send another package. The people from Pensacola (where I sent the package) was very nice and answered all my questions and they assured that the package will be safe and it did. Thanks and more power!

Maggie, Des Moines, US, November 12, 2019

UMAC VANCOUVER is number 1 trusted and highly recommended shipping company in BC . Very satisfied with the service from customer service to drivers. Keep up the good work.

​LORNA, Vancouver, Canada, November 10, 2019

Palagi po nagpapadala tita ko from US ng mga packages since we we’re kids. Naging karamay na namin ang UMAC. Simula sa mga delivery man sobrang hospitable and accommodating sila. Tuwang tuwa kami kapag picture taking na ng package. Good Job, UMAC! More power & blessings. ❤️

Erk, Bulacan, Philippines, November 7, 2019

Mabilis lang ang pocess at mabilis din mag reply sa email once na nagtanong ka about sa updates ng box na dadating. Approachable din yung mga Nagdedeliver. Job well done UMAC.

Rosalie Aguillon, Maguindanao, Philippines, November 7, 2019

Highly recommended! Great Customer Service. Reliable. Salamat po ng marami.

Jerlyn Vermon, Auckland, New Zealand, November 6, 2019

UMAC is realible, my boxes arrived to my province earlier than expected date, and its in one piece. Thank You UMAC.

Tess, Vancouver, Canada, November 3, 2019

Thank you so much. Dumating ang package ko October 25 all the way Binangonan Rizal.

Abigail Miller, South Carolina, USA, October 25, 2019

Thanks a million Texas UMAC, We've been sending boxes through you guys for a few years now. They have not only the best service but the best team. Our boxes arrive to the Philippines safe and sound no issues. I love the tracking, so you can always seen each stage of where your box is.

Evelyn T. Hiett, Oklahoma, USA, October 24,2019

Every year nag papadala ako ng box sa mga kapatid ko sa Negros Occidental, malayo pa kami sa city salamat Umac nakarating lahat ng maayos I trusted you from Jacksonville to Bacolod City, You all the best and you all take good care all my boxes and delivered to my door I will be sending refrigerator this coming October and some boxes again God bless Umac Jacksonville to Bacolod City..

Jelly Brown, Jacksonville, Florida, USA, September 22, 2019

Thank you Umac Vancouver your service. Very safe and honest company. Customer service is very helpful and accommodating.

Dely, Vancouver, Canada, September 13, 2019

Been using UMAC for a few times now. Excellent service from collection to delivery. Staff are friendly and helpful. Highly recommended. Thank you very much.

Catherine, Edgware (Colindale), United Kingdom, September 9, 2019

Thanks you, for your quick respond for my info. for my 3 boxes STX133959ABC for my family. I appreciate your hard working people.Your Company is the best ... Thanks God bless..

Carmen Bowling, Denton, Texas, USA, September 2, 2019

Kakarating lang po ng balikbayan box ko ngayon sa Mindanao, maraming salamat UMAC safe and secured kapag nag padala sa kanila. Hanggang sa uulitin po!

Joshua B, New York, USA, August 28, 2019

​Just received my Balik bayan box today August 24, 2019, The box is in good condition as I packed it and pick up by my good friend Noah Sison a representative of J&D Express Cargo in Miami Florida and delivered by UMAC Cargo.Just in time I arrive a week ago from US. I'm so happy, Job well done UMAC Cargo and also I would like to commend Mr.Joel Maaghop who delivered my Balik bayan boxes.Good Job...

Mr. Victorio Rico, Atlanta, Georgia, August 24, 2019

Hello UMAC! ,, Thank you for the fast delivery service,,. we called umac regarding our package and the next 2 days our parcels arrived at our doorstep.. Excellent Service!

Yakun, Makati City, Philippines, August 4, 2019

I started using Umac since 2007 till now. I sent 2-6 boxes every 6 moths, lahat ng boxes ko nakarating sa mga mahal ko sa buhay sa Philippines. Salamat kay kuya Efren/agent dito sa Orlando Florida napakabait and very friendly agent. Highly recommend and Umac tested and proven?

Barbara Besana Price, Orlando, Florida, USA, July 17, 2019

Mario our UMAC guy here in Miami Beach is very friendly and always on time ! The best shipping company nothing compares with UMAC !

Edwin Mendoza, Miami Beach, Florida, USA, July 16, 2019

So satisfied with the Umac Vancouver. Marivic Dela Torre is so helpful and knowledgeable assisting our balikbayan boxes.Thank you so much Umac and we are very happy for your services..The success of the company start from a good employees.

Amy, Richmond,Vancouver, Canada, July 7, 2019

Thank you Umac for the great service.highly recommended and i didn't regret for choosing u as my box carrier, more power and god bless you always.

Christine Serrano, Manitoba, Canada, June 29, 2019

Hi UMAC, I just want to commend your Customer Service KC Condelosano in Marikina, for taking seriously my inquiry and for reverting in my email on a Saturday. Even took an immediate action for rescheduling the delivery. You all did an extra mile for Customer. Thank You and really appreciated how fast you respond. Btw, I’m one of your Highly Satisfied Customer for over 3 years. Kudos!

Melde Feliciano, Manitoba, Canada, June 26, 2019

Sa middle east ang masasabi ko Lang ay mabilis at Okey naman air cargo ko.. Picked up AL qatif June 14,2019 naihatid sa bahay Imus cavite June 22,2019...salamat UMac sa InYong Magandang serbisyo. Thanks sir James ng UMac AL khobar. Mabuhay po kayong Lahat... GOD BLESS!

Roel Ranque, Riyadh, Saudi Arabia, June 22, 2019

Hello UMAC, thank you po ng marami at nakarating po ng maayos ang box ko sa family ko. And the workers are so friendly, I will surely send another baLikbayan box, And salamat po sa mga sagot ni Sir Roberto Carino, sa sobrang kuLit at excited kong mga tanong ?God Bless po ??

Zie Jim Mya Tino, Charleston, USA, May 16, 2019

Thank you Umac for the great service. Good company with good people. I regret using One Philippines JM Cargo for one time last Dec. 2019. I send 14 boxes until now still didn’t arrive. I will never used another company anymore but Umac. Great job and team effort.???

Evangeline Hagen, Florida, USA, April 16, 2019

Thank you Umac Vancouver for the good service. From customer service and to the driver.You always make us feel at home sa Umac, pag kausap mo sila they are very accomodating, magagalang using PO at sarap kausap. Marivic and Malou best customer service and to the driver Nolly. Keep it up guys. Thank you so much.

​Perlita, Vancouver, Canada, May 26, 2019

Maraming salamat po. Dumating na ang boxes ko sa mindanao. Thank you po sa nag deliver. God bless.

​Stella,Washington  USA, March 21, 2019 

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​First time kong gumamit sa service niyo very reliable, dumating ang mga boxes all 9 of them na walang problema ang mga boxes all walang sign na nabuksan so give thanks sa mga employees nyo sa Philippines. I will use your service again in the future.

Laureana, Florida, USA, February 24, 2019

​Made the right choice by availing UMAC’s services! I felt at ease and relax knowing my boxes are in good hands. Why? Cause you can track your boxes through their tracking page. And they always answer you call. And it arrived on time and my boxes intact. THANK YOU UMAC. I hope your company remains consistent in providing services for OFWs no matter how successful or how big your company gets.
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Marnick Domingo, Quezon City, Philippines, January 24, 2019

Good day UMAC! nakarating po ng maayos ang mga kahon namin at pakisabi po good work po sa mga pahinante niyo galing po ng madrid,spain to pangasinan!?????? maraming salamat po

Homer Caranto Muñoz, Madrid, Spain, January 22, 2019

You guys are awesome!!My box arrived before Christmas.Thank you so much Marivic and Malou for being patient to me.

Jane, Vancouver, Canada, January 8, 2019

Thank you Umac Vancouver for your excellent service.Your the best!!

Rosalia, North Vancouver, January 8, 2019​

Umac is the best

​Maria Gibson, Georgia, USA, January 6, 2019

Thank you UMAC for make it easy for us. Service is very good, delivery is smooth and on time, delivery crew are great.this is my 4th time using UMAC cargo, I'm positively sure I'll choose u always.made it before Christmas as it promised. Tracking service is wonderful.... THaNK YoU MUcH!!!

Dee, Anderson, USA, December 28, 2018

Thank you Umac Vancouver. Dumating nang Pasko ang Box ko.Masaya ang mga anak at magulang ko. Sobrang salamat Marivic honest ka mabait.

Wennie, Vancouver, Canada, December 28, 2018

Thank you so much UMAC for a great service!! My box arrived sooner than I thought and would highly recommend you guys!

Aida B., New Zealand, November 14, 2018

I'm using Umac Vancouver since i came here in Canada 2007. Very satisfied with the service. From the customer service to drivers. Masarap po sila kausap at magagalang. Highly recommended . Thank you Umac !!Keep it up!

Jean, Vancouver , Canada, November 12, 2018

Maraming Salamat UMMAC COMPANY at na Deliver na kahapon ang 10 Balikbayan boxes Ko kahit inabot nang 2 months okay Lang dahil Dalawang BAGYO ang naganap nitong October 2018 eh walang DAMAGES ang mga boxes Ko ma papaligaya Ko ang mga pamilya Ko nitong PASKO at BAGONG TAON ⏩⏩ 13 years Ko nang subok itong UMMAC CO. mula nong lumipat Kami dito sa Florida,,,MARAMING SALAMAT Sa magandang Serbisyo na binigay nyo sa mga tulad Ko I THANK YOU TO ALL EMPLOYEES KEEP UP THE GOOD WORK!!!!!

Edna Reyes Lawson, Florida, USA, November 2, 2018

Salamat Umac cargo dumating na po ang package ko sa mga mahal ko sa buhay. You really did a good job, walang labis walang kulang.

Dolores, Alabama, USA, October 26, 2018

Thank you umac dahil po sainyong fast and reliable service,First time ko mag send ng package sa pinas,My 3 box arrived intact and in good condition.Dahil sa umac naiparamadam ko sa mga mahal ko sa buhay un pagmamahal ko.Keep up the good work.God bless umac.Advance Merry xmas.

Analyn Thompson, Tennessee, USA, October 12, 2018

It's my second time using UMAC EXPRESS CARGO to send balikbayan box, so far I've no complained & happy to do business with UMAC. I can tracked the package(s) and it arrived on expected counted months and also all intact all the stuff in the box ( according to my family), THANK YOU SO MUCH to the staff who delivered the package keep up the good business.

​Emily S., Florida, USA, October 7, 2018

Thank you so much for your great Service, i am really happy that i decided to chose UMAC My family back Home is so happy with your service. Mabuhay ang UMAC!! God Bless!!

Cielo Hechanova, North Vancouver, Canada, September 18, 2018

Thank you so much UMAC for your wonderful service,my box arrived in a very good shape . UMAC your No.1 Thank you and God Bless ❤️

Analou, Washington, USA, August 28, 2018

Very excellent service so happy using your company . Thank you to the staff five(*) star for your company.

​Danny, VIctoria,Vancouver, Canada, August 23, 2018 

I'm using Umac since 2009 . Very happy and satisfied for the service. Customer Service are professional, especially Marivic. Highly recommended and five (5) star for your company.

Ma. Joy Garcia, Surrey, Vancouver, Canada, August 17, 2018 

Great service & highly recommended...

Bob, Alberta, Canada, August 12, 2018

Thank you UMAC staff for being dedicated for good service and trusted cargo company. I was so happy when i received your message informing me the whereabout of my box. Tiwala ako na makakarating ng maayos ang box ko. Maraming salamat and more power. Thank you for helping us. May the Almighty God bless you!

Catherine Domask, Wisconsin, USA, August 11, 2018

Great shipping to Philippines. Family got there things ok before.i always use this UMac.

Raymond Collins, Florida, USA, July 26, 2018

Highly recommended infact i have some friends that i recruited to use UMAC in sending cargo to the Philippines for me UMAC is the best...

Floriemay Tazel,San Francisco, USA, July 11, 2018

Thank you Umac! The best talaga ang serbisyo ninyo. Nakarating ng maayos ang mga boxes ko. More power and God bless

Bernadette Rodelas, Singapore, July 3,2018

Thank you Umac Vancouver for very good service.Customer Service are very respecful kuddos MARIVIC. Driver's are accomodating. The best !

Angie, Vancouver, Canada, June 11, 2018

Thank you UMAC for the best service...I didnt regret that I chose you as my box carrier..you are great and the personnel are friendly...My family is very happy...

Lito Procianos, Chicago, USA, April 27, 2018

I’m pleased with the the service. My boxes arrived sooner than expected, intact and in very good shape. THANK YOU UMAC!!!

Shepora, Texas, USA, April 25, 2018

From start to finish, great service. Love the tracking service to see where my box is! It got to my relative in 2 months, unopened, in good condition. Well done! Very pleased with service. Will definitely use them again.

Cleo, Florida, USA, April 25, 2018

You are a great shipper, very helpful and my kids there in the Philippines love the way you do your job. The employees are honest, they are the people working for the betterment of the company. Your employees and your tie up here in Houston, Mr. and Mrs. Joel Bamba are the best shippers I and my husband trust. They are hardworking, kahit umulan umaaraw, gutom o busog, nagtatrabaho talaga, sobra sisipag nila. More power to your company and keep up the good work. Five star to you!

Emma R., Texas, USA, April 24, 2018

Great service.Been using for years. Only problem is tracking site never on well close to never on. I like to keep track of my boxes so I can notify the receiver box should arrive during a time frame. That way they will be available to receive.

Dennis Bachman, Tennessee, USA, March 29, 2018

Our three Balikbayan boxes from Canada made it to our place in the Philippines after 2 months and 2 weeks at sea. They arrived in mint condition, strapped over and around twice each way and not opened either! Thank you Umac for outstanding and fast service! Will use you again for sure! Only had one broken item, a Christmas candle holder, I think my glue skills can save it! A+++++ Umac and Staff.

Steve, Quezon City, Philippines, March 26, 2018

Salamat sa UMAC nakarating ng maaga at maayos ang package ko. ang bilis akala ko 2 months pa pero dumating sa amin 1 month lang.at sabe nang nanay ko ang bait din nang nagdeliver.

Suzanne, New York, USA, August 25, 2017

Our family using Umac Vancouver for more than 10 years. Awesome service , customer service are friendly, helpful and patiently find time in our busy schedule. . Drivers and pick up guys are very respectful.Good service. Mabuhay sa uulitin:)

Arnel, Vancouver, Canada, July 11, 2017

Thank you UMAC for your great service and taking care of our balikbayan boxes. Almost 8 years already and we never had a problem at all; all my boxes sent to Philippines were all in GOOD CONDITION. God Bless you always and MABUHAY!

Elicar, New York, USA, June 15, 2017

Since mid 2016, I've sent 19 boxes to Zamboanga City. The experience with UMAC has always been excellent, starting from the agent who picks up the boxes on to the local forwarder. I takes about two months before we get it in the province but this is still way faster compared to the previous companies I've used. All the boxes have arrived intact. Thank you UMAC for always being dependable.

G. Galvan, Texas, USA, June 14, 2017

Thank you po sa Umac.ang Bilis ng service nila.. natanggap ng family ko ang box in perfect condition... so happy po mga pamangkin ko... thank you po ulit.. Mga Kabayan. UMAC na ang gamitin nyo .. Safe ang box nyo and DTI accredited ang Umac.. God Bless

Dr, Illinois, USA, April 25, 2017

Maraming maraming Salamat UMAC staff.Ngayon lang natanggap na ng family ko ang dalawang package very safe and secure ang box ko,hindi nabawasan..lahat nandoon.maraming maraming salamat po.First time ko po nagpadala ng package 5 yrs.na ako dito sa US.Tunay at maasahan po ang UMAC Cargo,KAYA mag UMAC na kayo..Thanks UMAC USA staff and cebu staff.Merry Christmas you all.

Babylyn, Texas, USA, December 20, 2016

Thank you Umac. My box was delivered safe and sound. I have no regrets on choosing your wonderful service. Please keep doing what you do, i have do doubt that you are making many other Filipino families happy. God bless.

Wolf Family, Luisiana, USA, December 15, 2016

A lot of thanks UMAc for delivering my box in good condition.GodBless??It arrived early than i expected.

Joan Bantigue, Madrid, Spain, December 12, 2016

I have been sending my packages through UMAC for many years and I never failed with my expectation even once. Thanks for connecting us with our family through sending gifts. Great Service!

Jovito Tungcab, Quebec, Canada, November 30, 2016

From Butuan City here thanks a million to UMAC,my box already to butuan yesterday my family so happy...its so fast i did not expect that fast but the UMAC SERVICE IS SO FAST...and again i will used umac next time to bring my love to my love ones back home...DAGHAN KAAYONG SALAMAT UMAC....

Sarah Williams, Butuan, Philippines, November 19, 2016

I'm using Umac since 2010. I'm so happy for there service. Talking to the customer service feel your home. Highly recommended. Thank you MALOU and MARIVIC

Beatriz, Vancouver ,Canada, September 27, 2016

Wow ...UMAC i recieve the box last aug. 30... Here in baguio city..THANK YOU SO MUCH...TRUSTWORTHY...ka talaga. UMAC. .... FROM MY HUSBAND FR. FLORIDA base..more power GODBLESS...LALO NA PO MGA NAGDALA DTO SA PO SA BAHAY..WITH 2 macho man..thank you !!!

Judith De Claro, Bataan Philippines, September 7, 2016

Four BB BOXES arrived on time. Been sending with this Umac Via JD cargo for 5 years now. E xcellent crews & Umac company Good Job!! From: Miami Florida

Hermie Orana, Miami, Florida USA, September 5, 2016

Great Service and great care of the cargo boxes. I sent 2 boxes last year, when it arrived in Philippines the boxes were in great condition and arrived on time. Sending 2 more boxes before Xmas! Hawaii Crew are Awesome thanks Kuya Ruoel!!

Mark, Hawaii USA, August 19, 2016

I've been sending boxes through UMAC since 2001 and is reliable, arrival of box is ahead of time, and trustworthy. AMAZINGLY THE BEST UMAC! God bless and good health to all the staff.

Jez, Canada, August 6, 2016

Since 2010, I started sending food boxes regularly to the Salesian Sisters in the Philippines to help the poor. The UMAC staff as well as the support workers are always very friendly, professional, and patiently giving me advises regarding the shipping policies or packaging. None of the boxes arrived Pampanga were opened or damaged. Thank you for your excellent services and bringing smiles to many needy ones in the Philippines.
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Hedy Chan, Toronto, August 5, 2016

UMAC you're awesome. I sent my boxes last May 10 before I left US and it arrived last July 2. Boxes in good condition, unopened. The delivery staffs was so polite because I was the one who received it. God Bless your company.

Sheila D Cruz, Pangasinan Philippines, July 19, 2016

Thank you UMAC for the fast delivery of my package. The package was delivered yesterday in a great condition. I sent my box May 15th and it came quicked. The agent told me it may take 2 months in Luzon but it only took 45days,. I will definitely use you service again from now on. Thank you very much and Godbles

Kay, Georgia USA July 9, 2016

I want to thank you UMAC for the quick and safe delivery of my box to my family in the Philippines. My sister received it on the day of her birthday...? best birthday gift ever..

Lotie, North Carolina USA, June 16, 2016

thanks so much UMAC for taking care of my sisters balikbayan box. it was safely delivered to us and it was on time! thanks to your customer service for updating me always! Kudos to all your workers! Next time ulit.... THANKS UMAC!

Mary Ann Santos, Davao Philippines, June 10, 2016

I would like to thank you Umac Cargo Company for being Honest Cargo Carrier! I am so pleased that every box that was sent was in very good conditions and unopened when it gets to the proper destination. May you please continue to serve your fellow filipino with dignity and honesty because by doing this more people will put trust and confidence in you. Thank you again and more power to Umac Cargo Company! :)

Lorelie A. From Florida USA, June 7, 2016

THANK YOU SO MUCH UMAC FOR THE EXCELLENT SERVICE, I BEEN SENDING BALIKBAYAN BOX TO MY FAMILY BACK HOME FOR OVER 8 YEARS AND I AM VERY SATISFIED FOR YOUR SERVICE FROM THE TOP MANAGEMENT OF UMAC AND THE CREW, THANK YOU VERY MUCH!!! MABUHAY PO KAYO AT MAY ALL GOD BLESS YOU!
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JOSIE ROTTER, Tokyo Japan, May 17, 2016

I love UMAC my cargo was safe and intact....they even acccomodate u if u intercept your cargo at the main warehouse....cute and beautiful Ruby in that office is very accomodating....thank u all UMAC personnels u do the Good job....mabuhay

Floriemay Tazel, New Jersey USA, May 8, 2016

Thank you so much for your service ... Because of that you all made my family happy.

Corazon N Labao, Florida USA, March 20, 2016

I've been sending balikbayan box to my family back home, Liloan Cebu using UMAC Cargo many times, and I do really appreciate them because my family always receives it safe. Because of that, I would like to say thank's to all workers at UMAC Cargo especially the Cebu Branch they really do a great job all the time. I love u, guys. Next time again. Thank's for being honest to us. God bless us all.

All I can say is Thank you UMAC For being honest to us! My balikbayan box always arrive safe. God bless! From USA

Ruby Curtis, Louisiana USA, February 9, 2016

I want to give due commendation to UMAC for having my packages delivered today in an extremely astonishing and good condition. May the good Lord continue to provide you with voluminous clients around the world and have your business grow abundantly to serve many OFW's globally for the Glory of God.

JJ, Pennsylvania USA, February 7, 2016

Salamat Umac Vancouver natanggap ng pamilya ko sa Mindanao yung box ko kahit late ko na pinadala. Ang sabi nyo di na macommit for christmas pero december 24 natanggap ng pamilya ko sa Agusan del Sur. Maraming salamat sa inyo masayang masaya ako at pamilya ko ngayong pasko. Kahit malayo ako napadama ko sa kanila ang pag mamahal ko lalo na sa mga anak ko.

Farida, Surrey, BC December  27, 2015

Umac was my Santa this year. They have delivered my package perfectly 1 day before Christmas day! It was awesome that my family got to open my 2 big boxes on that christmas eve! Thank u all for the awesome service! God Bless and thank u!

Bar Lizi, Jacson Mississippi USA, December 26, 2015 

I was very pleased with UMAC service on 11/19/2015, my family received my 2 boxes w/o damage and the delivery man even ate lunch at our house.. Highly recommended for shipping balikbayan boxes to the Philippines.. 

Jeana, Atlanta, Georgia, November 20, 2015

Thank you UMAC! I sent 2 balik bayan boxes last August 29 and today November 13 the boxes arrived in good shape sa Cebu! The driver even went back to my sister's place twice. They made sure she will receive them today. Took a picture and made sure they delivered to the recipient..Very delighted with the service! Delivered within 60-90 days as promised. Now my family's christmas will be merry!!! :) Thank you again!!!! :) Continue your very good service!

Desiree, San Antonio TX, November 13, 2015

Thank you UMAC Vancouver for good service. So happy for the service, from customer service Marivic so sweet, driver and delivery man. My box receive by my family safe and good condition. Highly recommend!

Jeff, Vancouver Canada, October 25, 2015

Thank you Umac Vancouver for the fast ,reliable and safe delivery of my box. I'm so happy and highly recommend company . Customer Service ,will trained and professional. Thank you Marivic for your sweet voice, mahabang pasensya at kahit makulit na ako, magalang ka pa rin. Using PO and UPO make me feel home at nasa puso mo yung trabaho.To the driver Mang Nito na malayo pa lang naka smile na. And Jeff na kahit mabigat ang box ko dahan dahan binubuhat. Keep up the good work guy's and God bless your company.

Dianne, Vancouver Canada, October 23, 2015

I want to thank u UMAC for being the best forwarder ever.. I sent the box last August 2015 and today Oct 21 2015 my family already receive the box in Zamboanga from Canada.All their Christmas gifts are there. I didnt expect it will arrived in 2 months time only. I am so happy much more my family.When I called your office last week, your agent was so friendly her name s Malou. Please keep it up giving a good service and satisfaction to us.. God Bless you All UMAC employees!!

M Guner, Vancouver Canada, October 21, 2015

I sent my box mid August and my mom recieved it in Manila october 14th. It was actually pretty fast in my opinion and it is in really good shape when recieved. The UMAC guys really took care of my balikbayan box. The customer representative is very prompt in answering my email when I couldnt track my box on their website. Umac is well recommended by everybody I know here in the US and now that I have tried it,it pretty much build up my trust and confidence to send my balikbayan box thru them. I am a very happy and satisfied customer. Thank you. Keep up the good work.

Shelle Stowers, Washington  USA, October 15, 2015

UMAC has been a very reliable freight forwarder. All our balikbayan boxes we sent over the years arrived without tampering or damage. We recommend them with confidence.

Gemma D. Florida USA, October 14, 2015

I was nervous that the boxes I sent would be opened because of the corrupt customs officials but I was very happy and impressed that they arrived home to my family intact and unopened. I have a huge family who are all so happy to receive something. Thank you UMAC. Keep it up!!! From Arizona, USA

Ma Lorelee Manuel, Arizona USA, October 12, 2015

Boxes arrived on time as indicated on the website. All in one piece they even strap them. Good job well done please continue on doing it.

Rey mar, New Jersey USA, October 11, 2015

Job well done. It's my first time to use this company and we are very pleased to say excellent customer service. From all the staff here in Canada and the staff in Philippines, mabuhay kayo..keep up the great work.. from Excellent satisfied customer.

J-Ann, Ontario Canada, October 9, 2015

I'm very impressed on how effective and reliable the customer service of Umac is. I made an inquiry to the status of my box, and they were so accomodating to update me. Despite the BoC new rules, my box came just in time as they promised!

Maria Gracie Cunanan, Edmonton Canada, October 8, 2015

I have been using Umac to send boxes to the Phillippines. I am very satisfied with the service. Staff are very friendly and courteous. Marami pong salamat.

Cita S, Richardson TX, September 23, 2015

I had been sending my balikbayan boxes with UMAC Cargo in the last 3 yrs. so far I never had any problems. It all got there on time and intact. Thank you UMAC CARGO and staff for taking care of my balikbayan boxes and such an outstanding service. You have my trust!

Marilyn, North Carolina, September 16, 2015

We've been sending balikbayan boxes through this UMAC company for almost 10 years now and so far we didn't encounter any problem at all. At first we were skeptical as well like anybody else but this shipping company exceeded our expectations. Our balikbayan boxes arrived to our family in the Philippines without any damage. We've been sending up to 15 boxes and like what I've said every box was complete without any damage on the box. So, keep up your good and reliable service Umac.. Thank you very much!!!

Bob and Grace, Florida USA, September 16, 2015

My very first time to send balikbayan boxes. I was very satisfied with their service from USA to Philippines. My boxes were unopened, no damages just great service. Marami pong salamat sa lahat.

Yna Aguirre, Kansas USA, September 3, 2015

Reliable! Efficient. Even though UMAC was suggested by a friend, at first I was not 100% certain that it will arrive in the Philippines with all its contents untouched. Now, I'm confident to recommend this to others! With my experience, thumbs up.

Ysa Amparado, Florida USA, July 12, 2015

My first time to send Balikbayan box through you guys and frankly I was nervous at first.But now I am at peace knowing it got to my family safely.I'm so impressed and very happy the way you handle it.It got there in PI as scheduled.You built my trust in you.Thank you for the good service.You're the best!!

Eve V.Grand Prairie, Texas USA, June 15, 2015

Umac express cargo company is the best forwarder i've used out of all the companies.They are quick and trust worthy company. Tita Susan and her husband who works for the company are very personable and informative on any endeavor we've taken with them. At first, i was very skeptical about it because i had not heard about UMAC before. But Boy! I have now sent 3 boxes going on 4 with the company. I mean that says a lot right? so yeah, use this company.

Angel, Virginia USA, June 15, 2015

It was my first time to send a package to the Philippines and it came earlier than expected. Thank you, UMAC! Cargo trusted

Gilhine Caro, VIrginia USA, June 14, 2015

This was our first time using UMAC. I was kind of nervous using a new shipper for the first time when we were moving most of our household items in preparation for retirement. Jimmy from the Houston office was a pleasure to work with with his prompt and friendly help with my many questions throughout the entire move. All boxes have made it to the Philippines and although I am still in the U.S. I have been told 100% of the boxes look in excellent shape. Thank you Jimmy and the UMAC team for everything you did. You have very much exceeded my expectations and I have since used them again for a few last minute items

Bruce, Texas USA, May 27, 2015

I am so happy that my box arrived in the Philippines with no damage and in good condition. Thank you so much Umac and your great service. Thanks to all the employees and staff who handled my box with care. This is my second time and their service with customers never change. 5 stars.

Beth, Florida USA, May 22, 2015

Thanks a lot UMAC people for your excellent service, keep it up !!! YOU CHANGED the image of cargo forwarding business in the Philippines, from worst to excellent.. . YOU can make things happen!!! YOU gave us hope, trust and confidence, UMAC PEOPLE our waiting is over.. . for people like YOU to exist and serve with the heart and fear with God. UMAC PEOPLE, we hope and wait, YOU come and smile.. . UMAC PEOPLE, YOU are the future!!!!

Sandre Po, Cebu City Philippines, April 16, 2015

Thank u UMAC nakarating na yung pinadala ko . Ang bilis dumating, good service talagang iningatan yung mga box. The best talaga ang UMAC first time ko magpadala sa pinas kaya medyo takot ako na baka magaya sa iba na binubuksan...ngayon panatag na loob ko sa UMAC sa uulitin muli.

Arizona USA, April 12, 2015

My box arrived in caterman candon city with 100% and no damage....thnks to umac good service.....trusted company at all times.....god bless umac....u make my family happy for the fast service u provided....

Rhonel Valois, Hawaii USA, March 18, 2015

its 03-09-2015, thanks a lot umac for your good service,our 5 boxes arrived today in good condition,100% this is our first time to use umac forwarder our box are intact,good condition, thanks for doing your job well done...I do really appreciate your good business,i will recommend it to my friend and also I will use umac forever. thanks a million.... godbless your company.my family in Mindanao (DAVAO CITY) are so happy when the packaged arrived....you just made our day....

John and Annalie, Georgia USA, March 9, 2015

My heartfelt gratitude to the UMAC Company forwarders. They are Best forwarders ever that ive been using for more than 4 years now. The fastest shipment ever and it will arrived in your door exactly the same date as what they promised, and the boxes you sent still the same boxes you gonna received, You can trust UMAC 100%. You dont loose nothing, what ever you put in your box still the same at all,not like others forwarders that they steal some staff in your box ,when they arrived your box are missing some other staff. Thats why I dont trust any other shipment company Except UMAC, very relevant and affordable price. Thank you very much to the Umac company and to their staff as well. Keep going for a good service im a valuable customer of umac for ever.

Anna Rhame, Florida USA, March 2, 2015

I am very satisfied with the service of UMAC,reliable and always on time. I have sent my boxes to Cebu,Philippines since 2013 and never had problem with delivery,my family received it right at their door. Thank you UMAC, God bless you.

Ime Fletcher, Washington USA, March 2, 2015

Salamat sa umac, almost 10 years that we use your services to the Philippines. Maraming salamat sa inying magandang servicio at sa honesty ng mga trabahador niyo sa marikina at sa la union. Mababait sila. They dont ask for 'lagay'. Isa pa maingat sila sa mga padala. Dahil ganun i see to it to give them refreshments pero minsan ayaw parin- thank you talaga mula sa puso..

Rolando Alejo, Washington USA, February 24, 2015

Satisfied for the service. More than 45 days tho. But the customer service was great. They give me the info that I need. I even check the status online. Definitely will use it again for 5 years I've been sending package only UMAC balikbayan I guaranteed my stuff will delivered. Thank you so much. Till next time.

Ms.Caldwell, Georgia USA, February 18, 2015

Thank you UMAC, friendly na ang agent nyo na si Ronald, excellent customer service pa. Thank you sa lahat ng Staff for taking care of our boxes. Highly recommended ko po kayo. No other Cargo company can match your service, your efficiency and being friendly. Very much appreciated. Guys if you're in Los Angeles contact Ronald @ 310-938-5419 laging on time at maingat sa pag handle ng boxes and always answer/get back sa manga calls. Keep up the good works. Ano pa hinihintay nyo, call UMAC/RONALD para sa boxes nyo :-D

Grace M, California USA, February 16, 2015

Gusto ko sanang pasalamatan lahat nang taga UMAC lalo na sa UMAC CALGARY BRANCH na maayos naihatid yung box ko papuntang cebu kahapon..kahit na medyo delay pero at least walang sira at butas yung box....nice job po sa inyo...infairness may picture taking pa talaga satisfied naman ako kahit papaano...so asahan nyo po sa susunod kong padala sa inyo pa rin po... P.S. Next time paki lakihan naman po yung box lumiliit kasi...THANK YOU TALAGA...KEEP UP THE GOOD WORK

Sherwin Anthony Solon, Calgary Canada, January 21, 2015

It's my first on UMAC, salamat sa magandang serbisyo :). At first medyo freak ako na natagalan dahil sa Manila port Congestion but still maaga pa din, and medyo anxious dahil sa bad experienced that I had with other cargo courier before.Maraming salamat sa mga employee nyo sa Cagayan De Oro Branch sa paghatid nila sa box ko, they deserved recognition for being a loyal and honest to their jobs. Ngayon may mapagkatiwalaan na akong Cargo Courier :) sa uulitin uli at sa marami pang beses na pagseserbisyo nyo sa amin,,,maraming salamat.

Ellen Stinespring, Florida USA, January 20, 2015

It's my first time to send a package but I am happy na nakarating lahat sa family ko un pinadala ko. Na delay man ng konti dahil sa problema sa Manila port masaya pa din ako na nakarating sa kanila ng kumpleto ung pinadala ko. Thank u po. Sa susunod po ule.

Jane Suniega, California USA, January 14, 2015

I started to used umac last year and send at least 5 box and my family receive it in a good condition although it takes awhile because of port congestion,,and I did recommend it to my friend

Margie, Indiana USA, January 10, 2015

Been very satisfied with the service esp . for the boxes being sent for the feeding program for a certain elementary school ! Continue UMAC to keep up with the great job you do ! Thank you too to the person who comes and pick up our boxes in time for the shipment !

O. Z . Monte, Florida USA, January 4, 2015

I would like to say thank you for an EXCELLENT job. My family in Philippines got they're box today December 23 2014. I just want to say that you! you guys are awesome even there is a problem in Philippine custom.I thought I would expect it next year February.

Ma Carolyn Trimm, New York USA, December 23, 2014

my family have just received my box from the uk in time for Xmas, with 4 days to spare ,,phew.that was close!!!! and this was with all the congestion in the ports...so praise were praise is due well done umac and forex uk,,,an oh merry Christmas all. god bless

May Go-od Sheldon, London UK, December 21, 2014

The service is good and boxes arrived in good shape,want to thank randy for responding quickly in every inquiries and updating me about the status of my boxes.keep up the good work guys.....

Claire, Connecticut USA, December 18, 2014 

Great! First time UMAC user. Packages arrived in good condition. More power! Will be using UMAC again and will be recommended.

Ruben Domingo , Edmonton Canada, December 14, 2014

Was so thrilled that the TV I sent was delivered after a month without any problem. Thank you UMAC for the wonderful service.

Eliza Enriquez Mattos , Guam, November 12, 2014

Since I started sending balikbayan boxes to my families in Bacolod for more than 5 years now, their great service had exceeded my expectation. All boxes sent are in good shape and condition. For this reason, I would like to acknowledge and thank Jerry for his quick response regarding my inquiries and also to Bryan who has been very accommodating at all times and very punctual when scheduling a pick-up. Thank you UMAC for your great service!

Divine, Mesa Arizona, November 10, 2014

I have used UMAC last year and earlier of this year to send balikbayan boxes and I am really happy for their service. Actually, I'm going to call them this week to send another box. Kudos to everyone who works for UMAC. All the boxes I sent before are in good shape.

Abby, Ontario Canada, November 2, 2014

UMAC was recommended to me by family and I will say I was very pleased with their service, so much so that I know recommend them to my family and friends. I have been very pleased with the quality of service with UMAC.

Hank, Arizona, October 28, 2014

I'd like to thank UMAC for taking good care of our balikbayan boxes. The 4 boxes we sent on different times came in very good condition and unopened. Delivery was not as expected but I blame that to the port congestion in Manila. I hope the 5th box we sent will be delivered just in time for Christmas. The only thing UMAC needs to improve is the tracking of boxes. Other than that, we're satisfied with the service. Will definitely recommend UMAC to our friends!

Debbie MJ, Florida, October 20, 2014

I would like to take this opportunity to say thank you for your great service, it was my first time to send a balikbayan box for my family in Zamboanga city and the box came in a good condition,without damage and at the rigth time.I was nervous & worried but because of Umac cargo they take away my negative feelings and put a lot of possitive vibes and because of that your company can count on me in everytime I send a balikbayan box my loyalty will be on your company only.thank you so much for you great great service GOD bless to your company and to your trustworthy employees..

Jeniefer Cirelli, Florida, September 23, 2014

Sent my parcels to Iloilo and were received exactly 35 days after! I was shocked at how quick the delivery was! So efficient UMAC is! I am definitely a loyalist!

Cherrie, Auckland New Zealand, September 4, 2014

Thank you so much UMAC for a reliable service, our boxes may have arrived a little bit late than expected, but the reasons beyond your control is unavoidable and understandable. The recipients of our gifts are very happy to receive their gifts in good condition. Also, the staff of UMAC in Phoenix and Tucson (Jong ) & (jerry) are very professional and one of the reasons why I do recommend this company to friends & families. Thank you and we're getting ready for our holiday boxes.

Joe & Angie Phoenix, Arizona, September 3, 2014

Been using UMAC for sending balikbayan for at least 8 years now and I don't have any problems with the company. They're reliable,on time and careful with my boxes. Thank you UMAC!

Sheila, Canada, August 22, 2014

For 2 years now.I'm a loyal costumer of UMAC. I'm so delightful for the cargo box fee. cheaper than other cargo company.My box arrive in a right time and in good condition.Please continue the promos.best of luck. I'm so happy for services.

Chad Marcial, illinois, June 25, 2014

I would Like to take this opportunity to Thank You for the very efficient service that was provided to me and my family in the Philippines. You said the boxes would arrive on the 12th of April, and so they did. The driver was very courteous and professional. To me this deserves a VERY BIG THANK YOU. You can be sure that we will use UMAC again for our next shipment to the Philippines. Again Maraming Salamat

Mr. Albert A. Pjosek, Washington, June 15, 2014

Very reliable! I have always sent my boxes through UMAC and there was never an incident. Twice I was even the one who opened the boxes myself (and once I was the one who received it) so I am sure it arrived exactly the way I sent it! Thank you UMAC!

Lulu Valerio, Canada, May 28, 2014

Just want to thank you for all the hard work and care you do with my package. You are the best team I know and I will be proud to recommend you for future clients. Thank you soo much. Looking forward to do business with you again. God bless!!

Mary ann, April 27, 2014

I have been using UMAC services for years and Im very satisfied with their service evn though sometimes a little late but its because when you bring it there it does not necessariy they will ship only your box the next day...I think they are waiting for many boxes before they ship and thts fine too...Thanks UMAC

Rodison Arcigal, March 20, 2014

Last may 2013 on my vacation to iloilo city I shipped 4 balikbayan boxes at .To was surprise how they took good care of my boxes.I convince few of my friends to try UMAC.I have TRUST AND CONFIDENCE for there good service. i will GIVE 4.5 STARS OUT OF 5.

Richard Marcial, Chicago, March 18, 2014

Shout out to all the UMAC people who helped me with my boxes esp. Those who delivered my boxes at home. It was my first time to send balik bayan box & I'm skeptical in sending them tru this company bec. I heard a lot of things about sending boxes like openned boxes & sometimes it's lost boxes too but this company prove me wrong,good service plus the people are very friendly & helpful,thank you so much,u have my trust & expect that I will send boxes tru this company,thank you so much! I appreciate all the efforts & Godbless!!! More power!!!!

Chelsea Jan. 20, 2014

this guys are the best been sending boxes to the philippines for almost 6 years and will continue to do so using UMAC... even sent a 60" LED TV with no problem at all.... Ronald is the man to call for quick pick up....

RJ in Palos Verdes, December 30, 2013

I was looking for a shipping company that is honest. I took a chance with this company. They was very nice and helpful from arranging the pickup, to the pick up, and through the delivery. They told me that my box should arrive by Christmas, but it was only on November 24, one month early and intact. I am very pleased with them and I will be shipping more boxes with them. Thank You

Michael Dees, Arizona, Nov. 24, 2013

I have been using UMAC cargo for about 6 years now and they are very efficient, on time and they take care of the boxes as if it's their own... Thank you UMAC and I truly recommend you with my friends

Merly Schall, Arizona, Nov. 3, 2013

We are pleased with your fast and reliable service. We would like to express our gratitude to UMAC team for the very honest service. We got our package from Vancouver with all the items INTACT!

Myla Perez-Philippines, Nov. 2, 2013

On August 24th, 2013, four jumbo umac balikbayan boxes were picked up in Florida, USA. On October 26th, they were delivered to their destination in Mindanao, Philippines. They contained delicate glassware among other things. All arrived without damage to the sheer delight of my wife and her family. (without damage on Umac's part, two bottles of shampoo I packed did burst but in zip-lock bags which contained the it, my fault packing too much too tightly) Excellent service such as Umac delivers is a pleasure to see, especially when the good of my family is at stake. Exceptionally pleased with your service and diligence. Much appreciation to all Umac folks who have made this possible.

B.Still, October 27, 2013

I just want u to know UMAC CARGO your doing good by delivering my 3 boxes on time and safe,now I found the right people to send my boxes in the Philippines. thank u UMAC CARGO

Jun Dumlao of Jacksonville Florida , April 30, 2013

I just wanted to stop in to tell you, how pleased we are with our recent shipment through your company. We shipped two balikbayan boxes on 11-30-2012, and they arrived INTACT, on January 30, 2013. We could not be happier, and would like to know where we can leave more reviews. I left one on the Merchant Circle page, for the Jacksonville, FL UMAC, but would like to leave glowing reports elsewhere, online.  All, are happy! Thanks!

Emily Tack, Florida, Jan. 31, 2013

" I tried several Cargo in the past,but some of them never showed up on time whenever they pick up my boxes.Then i was introduced to UMAC by my co- worker, from then on i've been using UMAC just over 2 yrs.now.And one thing that i praised them for the most,has been and still is their honesty and good service.Like my friend,i highly recommend UMAC to anyone who needs service to the Philippines ! "

Susan Gomez-Luz, Phoenix,Arizona

"Very impressed with box delivered which was delivered on time in Mindanao."

Erlinda Maxey – Winter Spring, FL 

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