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From our Delighted Customers
I’ve used UMAC balikbayan box company 3 times now and I been blessed to have a trusted and honest company, it’s been a pleasure to send goods to my family in the Philippines, and nothing to worry about missing or stealing your goods to the family, also my boxes arrive on time or close to the date which is posted on their website. The customer service has been great since I have been with them. please continue the good service. Thank You.
Eric Abrahams, Edmonton Oklahoma, December 6, 2023
I've been sending my boxes yearly, sometimes 2x a year thru UMAC for almost 10 years now. Mang Fred and his wife Aida who is always on time when he says he will pick it up and always cheerful and happy. Thanks to those who worked hard and handle the boxes with care, knock on wood my family received it in good shape always. Never had problems. It will take a while, over 8 weeks but in good shape. I just sent mine last month and I am hoping it will be there when I come to visit the Phil's. next yr. of Jan. 2024.
Lenlen P, Cupertino, USA, December 4, 2023
Good forwarding company.
Angelina Bautista, Cebu City, Philippines, November 21, 2023
I’ve been in UMAC balikbayan box company since 2005 to present, I been blessed to have a trust and honesty to the company, it’s been a pleasure to send goods to the family in the Philippines, and nothing to worry about missing or stealing your goods to the family in need, please continue the good service. Thank you.
Grace Mayer, Port Saint Lucie, Florida, November 20, 2023
I have in the past used another shipping company and had so many problems. I am so happy with UMAC. They have done a fantastic job of delivering my Balikbayan boxes very efficiently. I appreciate Danny who picks up my boxes with a huge smile every time! Thank you UMAC for helping me with sending boxes to our Pastor and his family.
Linda Bailey, Overland Park, Kansas, November 19, 2023
I just want to thank UMAC, especially Jacksonville, FL. All 14 boxes have been delivered to my home in the Philippines (Pampanga and Samar)! Looking forward to seeing a lot of happy faces on Christmas day! Maraming, maraming salamat UMAC.
Nida Rogers, Jacksonville, Florida, November 17, 2023
I’ve always been skeptical about sending cargo balikbayan box because of the fact that it takes forever, but my coworkers insisted I try freedom cargo, and so I did. I have no regrets; it was sent Sept 22 and my family got it November 9…. that is fast. Kuya Roel and kuya Joel are awesome people and easy to work with. And they are very flexible with the pick-up schedule. Sa uulitin!
Rob Estrella, Sugarland Texas, November 10, 2023
This was my first time shipping a box with UMAC. I will say I am extremely satisfied with the whole process. They came to pick up on schedule and it was delivered in good time without any damage or hassle. Thank you for a great service and I will be shipping regularly from now on.
Desmond Rodrigues, Mississauga, Canada, October 26, 2023
Thank you for the safe delivery of my Balikbayan Boxes for my family. Again thanks!
Leonor Brodeur, Ocala, USA, October 7, 2023
Just to let you know I highly recommended your services to one of our family friends in New York as she is having problem with the forwarder services she has been using. Sent her the site of your branch offices in the United States. Thanks for your excellent service and hope you will inform your customers of promotions by email.
Cora C, Unionville, Canada, October 7, 2023
The best cargo company in British Columbia. From customer service to pick up driver. They are educated, respectful and patience. God bless UMAC Vancouver.
Vicky Yu, New Westminster, Canada, October 5, 2023
I definitely recommend this balikbayan service you can contact them directly and responds quickly and the service is very nice the package is no damage at all thank you UMAC keep the good work.
Sajahra Grace M. Abrigana, Cebu City, September 3, 2023
Since I arrived in Canada, I used UMAC . Their service was so amazing. You don't need to worry about your box because it is truly safe. Your box is in good hands, and the worker they are very respectful (always says Salamat) Kaya hindi nakapanghinayang mag bigay ng tip sa nag bubuhat ng box ko. Keep it up the good work UMAC staff. Mabuhay!!!
Paulina Rodriguez, Toronto Canada, August 21, 2023
UMAC's service was pretty amazing!!! The parcel that my boyfriend sent to me from Canada just came yesterday. It only took over a month and it exceeds to our expectation. We were so impressed with the service and everything. Thank you so much UMAC. Keep up the good work!!! Love lots❤
Garlyn Peresores, Cebu City, August 6, 2023
I am already 6 years in San Antonio Texas, and I am using UMAC for my Balikbayan Box carrier in the Philippines. The services that I received from UMAC is excellent.Kaya mga Kababayan dito tayo sa UMAC (Unang-una, Maipagkakatiwala Ang Cargo). Tangkilin natin Ito.
Ricardo Paraon, Austin, Texas, June 6, 2023
I'm truly impressed with your service and website. Service was good from pick-up to now because I can easily track my shipment. Your website is so user-friendly even for those of us older people who are not so adept at navigating websites. Keep up the good work, galing talaga nang Pinoy!
Margarita Romanchuk, Alberta, Canada, April 21, 2023
I love UMAC Vancouver. One of the best shipping companies in BC. Customer Service beyond expectation. Marivic is very accommodating and patient. She’s well trained. Very reliable and trustworthy company Keep up the good work.
Vangie Borgee, Vancouver, Canada, April 5, 2023
Good and staff was friendly and helpful. I am happy for their services.
Cherry, Alberta, Canada, February 1, 2023
I Love UMAC Vancouver, very respectful and trustworthy shipping company in BC. Customer Service Excellent and Drivers are very helpful especially Mark and Marivic. Highly recommended and keep up the good more.
Virgilio Z., Coquitlam, Victoria, Canada, January 20, 2023
Great job UMAC! wonderful people both Canada and the Philippines. Many thanks for the safe and efficient delivery of my boxes. Maraming salamat po!
Jean H., Makati, Philippines, January 15, 2023
Aloha everyone and Mele Kalekimaka, today is Dec. 10, 2022. Mahalo UMAC Cargo now under the management of Homer Lising here in Edmonton. We have been sending Balikbayan boxes to our beloved in the Philippines. Since the company opened a branch here in Edmonton. I am very pleased with their services & continuously recommending them to our friends, relatives & colleagues. Their staff here in Edmonton, & the delivery people in the Phils. are friendly & considerate. Even their warehouse of which my husband & I had the privileged to visit with Homer as a tour guide is well organized. Our boxes when they arrived in the Philippines are intact of which I witnessed because I was home in the Philippines when they were delivered. Funny nga kasi ako na ang nagpadala ako rin ang tumanggap! of course, as company policy, they took a picture of the boxes with the recipient. More power to UMAC CARGO & keep up the good work Maligayang Pasko at Masaganang Bagong 2023 sa lahat ng staff and management. MAHALO and God bless us all.
Tessa Banaag Edmonton, Alberta, Canada, December 20, 2022
THANK YOU FOR A FAST DELIVERY MY BOXES JUST ARRIVED WAY BEFORE CHRISTMAS. May your balikbayan business continue to grow to have our families enjoy simple blessings! your staff has great customer service as well as the delivery man very kind and helpful. God bless you all!
Cecillie G., North Carolina, December 5, 2022
Been using UMAC to send packages to my family in the Philippines since I move here in USA. UMAC is rialable company, and they make sure your boxes reach the destination in a good condition. Send 5 boxes last year and take longer what it should be but it's understandable because of covid pandemic. With that said, all 5 boxes received perfect no damages. I highly recommended UMAC to everyone.
Cecillie G., North Carolina, November 27, 2022
Using Forex then UMAC to send balikbayan boxes from Florida since 1996. Never had any issues and the boxes were delivered in good condition. Send 2 boxes this year and it took longer to arrive probably due to the effect of COVID. Boxes are tractable through their website. UMAC is highly recommended.
Roy Pido, Gainesville, Florida, November 14, 2022
Wow! Great service even though I made an error in the address. Great staff from shipper to delivery. Definitely will continue to use your services. Thank you.
Douglas, Ontario, Canada, October 6, 2022
Thank you very much for your exceptional, honest and efficient delivery of all my packages to my beloved family and relatives in the Philippines especially during the pandemic and during Christmas time. You are instrumental in making my family in the Philippines happy receiving packages in good intact condition boxes. Your staff is friendly. The staff name Sam, who pick-up the boxes from our house is friendly, professional, dependable, and on time. Kristin replies quickly when I texted. I highly recommend your company to my friends. More power to your company!
Priscilla Colet, New York, September 22, 2022
UMAC, absolutely 100% best Cargo service. Thank you to MR Rowel and his team at UMAC CEBU for getting our boxes to my wife with a day to spare before she left to return to the UK. You received them from the Port on 18TH August, unloaded on the 19th and delivered to the province the next day 20th. You cannot get any quicker/better than that. She left for the city on the 21st as she flew out on the 22nd of Aug Brilliant turn around. As usual our boxes arrived in perfect condition and had been well strapped up by FOREX UK whom we have dealt with for over 16 years, and we have never had a problem with their handling. Always delivered by UMAC in perfect condition and in the best times available.
Steven H, United Kingdom, August 24, 2022
Excellent service, contacted via email many times and had a very quick, positive and helpful response on every occasion regarding updates on my boxes. I was on holiday in the Philippines (CEBU) as I reside in the UK and was desperate to receive my boxes prior to my return Which was on Monday 22nd Aug. MARIKINA liaised with the VISMIN MANAGER to prioritize my boxes hopefully getting them to me prior to my departure. At this point it was was totally defendant on the Shipping and Customs from MANILA and then CEBU. The boxes ended up arriving at the Port in CEBU on Thursday 18th Aug and were collected the very same day, they were sorted and arranged for delivery on Friday 19th Aug and then sent out for delivery the very next day Saturday 20th AUG and thankfully mine were delivered to me in the Province by lunchtime in perfect condition and were both strapped up with three straps each by FOREX UK Who we have shipped with for over 15 years and have never had one problem with any of our boxes. You cannot get any prompter and better than that and as my date of departure was Monday 22nd Aug, but I was leaving the province for the city on the Sunday 21st. So, with everyone's help at UMAC I received my boxes with a day to spare which was great as I had lots of gifts to dispense. Many thanks to you all Kind regards.
Merlita H, United Kingdom, August 24, 2022
I am so pleased with the efficiency and care that UMAC took with the sending of my boxes. They arrived in perfect condition and in a very timely manner. I sent them out in beginning of June from Miami, Florida and they arrived August 16 in Bulacan. Thank you so much for this blessing. I will most definitely be using UMAC for all my future boxes!!
Dana Homes, Miami, Florida, August 15, 2022
From Canada to Mindanao Philippines. I like UMAC a lot. Because you don't need to worry about the package because we can track it all the time. Package arrived without any damage. Customers services are also awesome 👌 👏.
Castro, St. John, New Brunswick, Canada, August 2, 2022
Umac is the best shipping company in Canada. Employees are very patient and respectful. Especially MARIVIC, she is very patient and knowledgeable. Drivers are respectful too. I love UMAC and am happy with the service. Highly recommended.
Don, Vancouver, Canada, August 1, 2022
I have been sending boxes using UMAC for 16 years now. Trusted company. my family back home is happy to receive the boxes complete. Thank you and mabuhay. great service.
Noemi Wiseman Pendleton Or, Washington, USA, July 20, 2022
Thank you UMAC for making us happy! We experienced excellent and honest service. Boxes were received in good order, Very good service. Trustworthy and polite personnel. Always using UMAC to send goods to my family. Hooorraayyyyy :)
Cat Encabo, Mandaluyong City, July 14, 2022
Appreciate your services in delivering boxes to our relatives in the Philippines since 2017. Your staff from pick up here in Ontario to those personnel in Manila who handled the boxes have and have been providing excellent customer services by making sure that the boxes arrive in the Manila in good condition and delivering them on time, hence rest assured that we will continue our support in the coming years.
Candelario/Romero, Markham, Ontario, Canada, July 1, 2022
Fast and reliable excellent service. THANK YOU VERY MUCH!!!
Marife, Dubai, June 21, 2022
Thank you so much, UMAC Cargo. The box is delivered to my brother on time. You guys did an excellent job.
Maureen Conover, El Paso, Texas, May 21,2022
Thank you UMAC for good service. One of the best cargo company in British Columbia. Very accommodating customer service, drivers are respectful.Highly recommended company . 😍
Joyce Catedral, British Columbia, April 21, 2022
UMAC is the best. Always bring a happiness to our family. The boxes is always in great condition all the way to the destination. Thank you very much UMAC especially UMAC Bacolod, Mr. Rustom and the team!
Jane Lindley, Savannah, Georgia, April 4, 2022
Thank you so much UMAC for making us happy! We experienced excellent service.
Chrystel Paggabao, Taguig, Philippines, March 30, 2022
Thank you UMAC for speedy, reliable, and honest transport and delivery of my box to my family especially in these times of need.
Evelyn Bailey, Ruskin, Florida, March 30, 2022
First time to send thru UMAC 4 jumbo boxes. Excellent service, it took almost 3 months but it’s worth the wait. Boxes were received in good order, I surely recommend UMAC for you. For UMAC, I would like to request them to have a branch office here in Vero Beach, Fl. Thank you.
Ave S., Jacksonville, Florida, March 29, 2022
Thank you for your excellent services. I've been using your company for the last 15 years. Again, Thank very much!
Leonor Brodeur, Carver, Florida, March 28, 2022
We experienced excellent service by UMAC, their are always response and delivered without any damages. Thank you and God bless.
Bernadith Cuevillos , Bulacan, Philippines, March 22, 2022
Thank you so much UMAC for making my family happy! They received the boxes in good condition...thank you.
Analyn, Florida, United States, March 14, 2022
Excellent service. I've been using UMAC since I came here in Canada 2011. Honest and reliable company!!!
Veronica Remo, Beaverlodge, Canada, March 13, 2022
Very good service. Trustworthy and polite personnel. Always using UMAC to send goods to my family.
Dina Cristobal, San Juan City, Philippines, February 28, 2022
Thank you so much UMAC for everything. From the beginning, pick-up location to the delivery services VERY EXCELLENT!!! Trustworthy 100% highly recommended your boxes will arrived safely undamaged to it’s destinations. My family were so very happy to received the box i sent to them. My first time and all i can say is, i SALUTE this company for having honest and reliable team. Will continue to use their service in the future boxes I’m going to send. Thank you and Mabuhay!
Sharen Hunt, Florida, USA, February 10, 2022