​NOTICE TO OUR VALUED CUSTOMERS:

  1. 16 April 2025 - Marikina Day and starting 17 April 2025 to 19 April 2025 - Holy Week. In observance of these holidays, the UMAC Philippines central office/warehouse and provincial branches will be closed on these dates. We will resume operations on 21 April 2025.
  2. Schedule of box pick-up at our Marikina warehouse is from Monday-Saturday (7:00 AM-6:00 PM) except for holidays.​ Call first and notify us your preferred pick-up date & time before proceeding.
  3. For box pick-up at our provincial branches, please directly call the provincial branch to schedule an appointment.
  4. Please immediately call or email us to update the active contact # to avoid delivery delays.
As part of the heightened security measures implemented by our Canada shipping units in the prevention of prohibited drugs and other illegal substances being shipped through balikbayan boxes, UMAC has already implemented the utilization of sniffing dogs in the examination of all balikbayan boxes prior to loading into containers bound for the Philippines. Here are sample videos of the sniffing dogs in action in the warehouses of UMAC's various shipping units in Canada.

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